Recent Posts

Surviving a disaster with use of our ERP

3/30/2018 (Permalink)

We recently helped out a local business with a water damage case. Luckily for this business, they had already contacted us prior to the damage in regards to our Emergency Ready Profile. The ERP is an immediate plan of action in case of an emergency. It allows for whoever is at the business to know what to do, when to do something, and who to call in advance so the disaster can be at a minimum. The business knew exactly where to turn off the water. In addition, it had the list of phone numbers in importance to begin making the phone calls so restoration can begin quickly. We love when a local business profits from our ERP. If you have any questions concerning how to get your business an ERP, please give us a call at (912) 538-1323.

Black Water

3/30/2018 (Permalink)

What is Black Water?

Dealing with water damage in Dublin, GA isn’t something that your neighbors will envy you for. It can be absolutely devastating for your commercial property, not to mention the possibility of being temporarily displaced, and business put on hold. In preparation for the possibility of a flood in your area, here are a few precautionary steps to ensure you are prepared.

1. Know your flood risk.

It’s important to keep track of your region’s flood risk. There are a number of factors that can determine your flood risk, but keep in mind that nowhere in the United States is free of flood risk. If you live in a coastal city during hurricane season, your flood risk will dramatically increase. Other areas with typically high flood risk include low-lying areas near bodies of water or downstream from a dam or levee.

2. Know your insurance options.

When it comes to natural disaster-type flash floods, typical commercial insurance policies often will not cover the damage. Flood insurance is a separate policy purchased through FEMA, so it’s important to keep that in mind if you do live in an area with high flood risk. It’s also important to familiarize yourself with local disaster restoration companies and choose one you prefer beforehand, since the time to act must be immediately after the flood. 

3. Know the signs of water damage.

Some floods are more severe than others, and in those cases, it will be obvious when your business has been affected. In other cases, however, water damage can be more insidious and it’s important to recognize the signs, as well as knowing the difference types of water that can damage your home. Black water, for example, is highly contaminated and will cause severe odor and mold damage to your property if not treated immediately. Flood water is, in every case, considered black water. Grey water can also cause damage, but is derived from appliances and pipes in your building

Fire damage and what to do after a fire

3/30/2018 (Permalink)

When a homeowner sees the fire truck leave their home after extinguishing a fire, it’s not uncommon for the owner to ask the question, What’s next? Since this kind of devastation can leave the owners head spinning, it may be difficult to make the wisest decisions, especially based on the knowledge that they have acquired over the years. Also, if this is the owners first experience with dealing with a home fire, they may be confused and stunned. Fortunately, there are resources available that can assist a homeowner with getting through these hours with as little as disruptions and discomfort as possible. By calling SERVPRO, a representative will arrive with the knowledge to provide home owners with a comprehensive plan to restore their property to its original preloss condition, "Like it never even happened." 

Emergency Services – 24/7 
Because a fire can occur in a home at any time of the day or night, it is important that the family can get the help that they need without any unnecessary delays. In fact, once the fire truck leaves the property, it is essential that the owner and their family know how to respond to minimize this devastating situation of fire damage to their Vidalia home. For instance, the windows and doors should be boarded up so that intruders cannot enter the home and cause additional damage or begin to take away items that were not damaged by the fire. This is why we offer emergency services to the owners that contact us, especially so we can help with taking the appropriate actions, while also devising a plan. Additionally, because no job is too small or too big, our technicians are trained in developing a customized plan to fit your situation. 
 
Highly Trained Experienced Professional Restoration Technicians Even if a homeowner has dealt with fire damage in the home before, they can still use the help of a professional. This is because fire damage must be handled by trained experienced professionals that know how to restore the home to its pre-fire condition. For instance, when a fire occurs in the home, there are a wide variety of damages remaining. One of the most common involves extracting all of the water that the firefighters used to put out the fire as quickly as possible, specifically so that the family does not have to deal with mold or mildew growing in their home. Another part of the clean-up process deals with smoke damage. While some areas of the home may not show any visible signs of fire damage, the smoke and soot from the fire can circulate to unaffected rooms. The SERVPRO fire & smoke remediation technicians, FSRT, certified by the IICRC and in-house training, use specialized equipment to remove the smoke from the carpeting, draperies, flooring, walls, ceilings and other areas that have been affected. Ozone machines, air scrubbers, and several types of foggers help to limit this kind of smoke and soot damage.

When firefighters pull away from a home after a fire, the homeowner is tasked with the job of cleaning up and getting the home back to a pre-fire condition. To ensure the clean-up process is handled correctly, the owner will need to solicit help. Because our technicians are highly trained in fire restoration cleaning up services, we can assist you with doing a thorough job before occupying the home again. So, for help with fire damage in your home, contact SERVPRO of Dublin, Vidalia, Claxton at (912) 538-1323.

Preventing Kitchen Fires

3/30/2018 (Permalink)

Fire safety is extremely important. The kitchen is an area in the home that is more likely to catch fire. Keep reading for some safe cooking tips for your kitchen. Before cooking, you want to wear clothes that are closer to your body so it does not get too close to a hot surface. Check the area for anything too close to a burner such as paper towels, pot holders, food packaging, and more. Clean the area before cooking in case there is any residue left from previous cooking. While you are cooking, never leave the stove unattended. This could easily catch fire and spread to other others quickly. In addition, you need to have a fire extinguisher somewhere close to your kitchen in case of a fire. Most people assume the best place to keep it is close to the stove or oven. This would be wrong. If a fire breaks out in that area, the last thing you need to do is go toward the fire and harm yourself. Keep the fire extinguisher in a place such as the pantry or close cabinet that is away from any area that is more prominent to a fire. If you experience a fire in your home and need SERVPRO of Dublin, Vidalia, Claxton at (912) 538-1323.

Moisture Control

3/30/2018 (Permalink)

Mold in your home can cause numerous issues. If not treated properly in the early stages, mold damage can become rather expensive. Not to mention, mold can cause various types of health issues. Lucky, we have some tips on how to prevent mold in your home. If you have mold in your home, we provide emergency services 24/7 so please don’t hesitate to give us a call.

Identify problem areas and fix the problems immediately

If you notice your basement flood every time it rains, get it fixed before the mold spreads to other areas in the house.

Dry wet areas immediately

Areas that get wet after a heavy rainfall or even just a spill onto carpet should be dried within 24 to 48 hours. If you experience items that cannot be dried within this time frame, you want to remove the items that cannot be dried- carpet, furniture, bedding.

Direct water away from your home

Ensure that the foundation of your home does not allow for any flooding to seep into your home.

Clean or repair roof gutters

A roof can leak due to clogged gutters. During and after fall, ensure the gutters are free from natural debris such as leaves and twigs. Occasionally, you want to check to make sure the gutters are not blocked by any debris so they work properly.

Removing mold from concrete

3/30/2018 (Permalink)

Mold thrives in a place that is dark and humid which is stereotypically a basement. With the perfect environment, microbial growth can happen anywhere including a surface that is not usually mold prone. Concrete is that surface. So what do you do when you walk down to your basement and it is covered in mold? You can always call SERVPRO of Dublin, Vidalia, Claxton. But if you want to attempt to clean it yourself follow these guidelines. To avoid any possibility of breathing in the bacteria, wear a mask to protect your health. Clean with a mixture of detergent and water. After creating the cleaning mixture, scrub the area to remove the mold. Once this part is complete, you want to spray the area with a disinfectant to reduce the possibility of regrowth. If you are worried about not treating the area properly, call us at (912) 538-1323.

Prepping for a Hurricane

3/30/2018 (Permalink)

Hurricane season can be extremely scary for those who live on or around the coast. With the fear of winds, rain, and storm surge, people will be concerned with their safety and their home. Homeowners should be prepared to evacuate their homes and go further inland. Evacuations in itself can be intimidating. Here are some ways to help prepare you for an evacuation. 

Make a Family Ready Plan

In this you want to include cash, prescription medications, and enough food and water for your entire family and pets for a few days in case these items are not readily accessible. For any families that are traveling in different vehicles make sure you have a backup plan if cell phones are not usable.

Think about what to do with valuable irreplaceable items

Documents such as passports, licenses, insurance cards, social security cards, and other legal papers you want to make sure you have copies of these along with a waterproof/fireproof container and travel with them. Other items such as irreplaceable photographs and meaningful items, place in a watertight and fireproof container to store in a safe place. You may not be able to take them with you for room purposes.

Take care of your food at home

You may want to freeze most of your food incase power is loss. Set your freezer on the coldest temperature so it stays colder longer. If you are anticipating a long-term power outage, you may want to clean out the refrigerator and freezer. If you do this, leave the doors open so there will be little risk of smell when you return.

Clear the grass areas around your home and secure windows and doors

If a hurricane is approaching, there is a high risk of items around your home to be blown around. This increases your risk of windows to be broken because of extra debris. Tie these items down or place them in a safe enclosed area for safe keeping. With the windows and doors, make sure you are boarding up the windows so there is less of a risk for window leaks and breaks.

When you return from the hurricane, if you have experienced any damage to your home, call your SERVPRO of Dublin, Vidalia, Claxton. We will send a team out as soon as possible to begin work on your home.

Preventing damage from a hurricane

3/30/2018 (Permalink)

A Few Ideas to Consider to Minimize Potential Storm Damage

With their high winds and risk of flooding, hurricanes can cause a lot of damage to your structure. While you can’t control the weather, there are always some things that you can do to prevent hurricane damages from happening. 

Maintaining Your Roof 
Your roof is one of the most vulnerable parts of your home when you are talking about wind and hurricane damage. Once the roof is damaged, it can lead to even more damage throughout the rest of your home. 

Because of this, it is essential to maintain your roof and have professionals check it regularly. This will mean ensuring there are no loose shingles, nailing down roof sheathing and making sure that the connection between the walls and the roof is tight to stop updrafts. Your roof maintenance company can do these things for you. 

Keeping Trees Low 
Large trees grown on your property can create a visual statement and be dramatic. However, this means that you are giving the wind a weapon as well with which to cause severe damage to your home. If a large tree blows over in a storm, this can go through your walls and windows damaging your property. Try to keep trees under a certain height instead, and you will have less to worry about if the winds pick up. 

Consider Projectiles 
Look around your yard and consider everything which could maybe be a projectile in heavy winds. This means that anything which is not nailed down can become a danger. Garden benches are common items for this, so position them in a way which will lower the likelihood of them causing damage. Other threats could include tools, barbecues, ornaments, toys, and rocks. 

Doors and Windows 
Do your best as well to protect doors and windows. If you live somewhere that has a high probability of storms, you can get permanent storm shutters. If you know that a storm is on its way, you can use plywood as a temporary solution. Also ensure that your windows are insulated well and if you have older windows, vibration on its own can be enough to make them shatter in some instances. 

Preparing for Hurricane Damage 
Even with the best preparation, no home is impervious to a severe hurricane, and you may have to deal with some hurricane restoration. There are some things you can do to prepare for this as well. First, make sure to have the number of a reputable hurricane restoration company in your phone so you can use it when needed. 

Ensure that you also have the right insurance coverage for your home and your belongings. You will then be able to get the restoration services you need without having to pay out of pocket. 

SERVPRO of Dublin, Vidalia, Claxton is the hurricane restoration company you are looking for. Our trained professionals are ready at all times to come to your property and properly assess the damages and begin remediation so you can get back to a normal way of life as soon as possible. Call (912) 538-1323.

Water Damage

3/30/2018 (Permalink)

Water damage can occur from mother nature visits such as hurricanes or thunderstorms to pipe bursts, foundation or roof leaks, septic tank issues, and much more. Either case, a homeowner should call a restoration company to help with proper clean up. When it is contaminated water such as a septic tank issue, homeowners are in the danger zone for viruses and bacteria growth. In this case, you want to call a restoration company immediately so there is little risk of exposure to dangerous bacteria. Regardless, a homeowner could experience mold growth very quickly if the water is left after 48 hours. If you encounter ANY type of water damage, you first want to stop the cause of the water damage. Example, if your toilet is over flowing, you want to stop water flow to the toilet, then call SERVPRO to come out and conduct the clean up. A homeowner would then need to call their insurance company about the issue. Do not forget to document each step with pictures and notes so you can remember who you talked to and what was said. We will be there EVERY step of the way to ensure you get your home fixed like it never happened.

SERVPRO of Dublin, Vidalia, Claxton is here for your water damage restoration needs. From natural disaster such as a hurricane to septic tank issues, we will be there to help with the entire process.

Water Damage to Kitchen

3/30/2018 (Permalink)

After water damage to your kitchen cabinets, SERVPRO can help

Water damage wreaks havocs in homes. All it takes is for a single pipe to burst or one appliance to develop a fault, and a small leak can soon become something much bigger. Georgia is also prone to flooding at times which means that overall there is a real risk of water affecting your house. 

After water damage to your Claxton home get everything dry as quickly as possible. A damp home is unpleasant to be in, and there is more of a risk of long-term damage if you do not take swift action. Damp areas are a breeding ground for mold spores and mildew. 

One of the leading causes of interest for householders after a leak or flood of any kind is how to dry out hard to reach places such as behind cabinets. Floors and walls around cabinets are not easy to get to, and the extra layers of material there present a significant challenge. SERVPRO recommends contacting our experts for a full assessment of the situation as soon as possible. 

Many factors affect drying around and behind cabinetry. These include the type of wood, the paint used, the position and whether the cabinet has its own back or backs onto the wall. Because the backs of cabinets are hard to dry, our IICRC-certified technicians are trained to carefully drill holes in either the cabinet or the wall to allow for better air circulation. 

Our professional teams also remove molding underneath cabinets and drills holes in the base as necessary to ventilate the floor beneath the cabinet. In many cases, the molding can be put back after and may not need to be replaced by new molding. 

Drying under and behind cabinets is not just about creating better ventilation through drilling holes or removing molding. We also use dehumidifiers and air movers to dry the area. Our certified professionals come equipped with powerful vent systems that force dry air under cabinets to speed the drying process. 

SERVPRO monitors cabinets carefully every step of the way to ensure that the drying process is as efficient and speedy as possible. We handle your furniture with care, and when drying is complete, we patch any holes and put the molding back - "Like it never even happened." 

If you are worried about your cabinets after water damage, give SERVPRO of Dublin, Vidalia, Claxton a call at (912) 538-1323.